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Dorchester Center, MA 02124

The most shocking thing happened at work last week: our senior manager was let go.
There was no warning that any of us could see coming. No announcement leading up to it. No explanation. One day, he was there, doing his job, talking with us, joking around like he normally did. A few hours later, we were sitting in our weekly team meeting when our Director of Accounting casually delivered the news.
“So-and-so no longer works for this organization.”
That was it.
No details. No explanation. No indication of what had happened.
For those of us sitting in that meeting, the news was difficult to process. It was one of those moments when everyone becomes unusually quiet because nobody knows what to say. We were all probably thinking the same thing: What happened?
Looking back, there were signs that our senior manager wasn’t completely confident about his future with the organization.
He would joke around from time to time about getting fired.
“I’m probably going to get fired soon,” he would say, usually with a laugh.
None of us took those comments seriously.
We assumed it was just his way of venting or joking around. Maybe he was trying to motivate us to work harder. Maybe he was frustrated with something happening behind the scenes. Or maybe he simply had one of those personalities where joking about stressful situations made them easier to deal with.
Whatever the reason, nobody actually believed he would walk into work one morning and not be there the next.
His comments seem much different now.
It’s strange how something that seemed like an innocent joke can suddenly take on a completely different meaning once circumstances change.
Did he know something we didn’t?
Was he genuinely worried about losing his job?
Had someone already spoken to him about his performance?
Or was he simply joking because his job was stressful?
We may never know.
On the day he was let go, nothing initially seemed unusual.
At some point, he told everyone that he wasn’t feeling well and decided to leave work early.
That was it.
There was no dramatic confrontation. No announcement. No indication that something significant was about to happen.
He simply left for the day.
A few hours later, we had our regular weekly team meeting.
I remember how ordinary the meeting felt at first. It was just another meeting, the kind of meeting employees attend every week without expecting anything extraordinary to happen.
Then the Director of Accounting gave us the news.
Our senior manager was no longer with the organization.
The room immediately felt different.
I think the shock came partly from how sudden it was. We had seen him earlier that same day. He had spoken to us. We had interacted with him. Then, suddenly, he was gone.
There wasn’t even an opportunity to say goodbye.
Naturally, someone asked the question that was on everyone’s mind.
Did he quit?
The Director of Accounting’s response was essentially that he wasn’t at liberty to disclose why the manager was no longer with the organization.
And that was understandable.
There are certain things management cannot share with employees. Personnel matters are private, and there could have been circumstances that we simply had no right to know about.
Still, not knowing makes the situation difficult to understand.
When someone you’ve worked with suddenly disappears from the organization, people naturally start asking questions.
Was it performance-related?
Was it a disagreement with upper management?
Was there an issue we weren’t aware of?
Did he make a mistake?
Did he decide to leave?
Was he struggling with the stress of the job?
Nobody on our team seemed to know.
And because there was no explanation, everyone’s imagination could easily fill in the blanks.
What makes the situation particularly difficult for me is that I never considered him a bad manager.
In fact, I thought he was a decent manager.
One of the things I appreciated most about him was that he was approachable.
I could talk to him about the issues we were having without feeling like I had to carefully choose every word. He wasn’t intimidating. He didn’t create the feeling that employees should be afraid to bring concerns to him.
That isn’t something I take for granted.
I’ve had managers in the past who were difficult to approach. You could have a legitimate concern and still hesitate to bring it up because you weren’t sure how they would react.
Our senior manager wasn’t like that.
He could joke around with us. He could have conversations with us. And, most importantly, he was someone we could talk to.
That doesn’t mean he agreed with everything we suggested.
But I don’t think a manager necessarily has to agree with every suggestion their employees make.
Sometimes a manager has to say no.
There are policies to follow. Procedures to consider. Organizational requirements and responsibilities that employees don’t always see from our side of the business.
A suggestion might sound perfectly reasonable from an employee’s perspective but still conflict with a policy or procedure that management is responsible for enforcing.
So when he didn’t agree with something, I didn’t automatically see that as a negative.
There were also times when the job seemed extremely stressful for him.
One situation that stands out involved the systems we use at work.
When systems aren’t working properly, it creates problems for everyone. Work slows down. Deadlines become more difficult. Employees become frustrated. Customers or other departments may become frustrated. And managers are often stuck in the middle, trying to find solutions to problems they don’t necessarily have the power to fix themselves.
I could see how that kind of environment could take a toll on someone.
Maybe the constant stress eventually became too much.
Maybe there were issues happening behind the scenes that we knew nothing about.
Maybe upper management had concerns that were never communicated to us.
Or maybe something completely unrelated happened.
That’s the difficult part.
We simply don’t know.
One question keeps coming back to me:
Could things have been different if he had listened more to our suggestions?
It’s impossible to know.
Maybe there were concerns from employees that management felt weren’t being addressed. Maybe some suggestions could have improved processes or reduced frustrations.
On the other hand, perhaps he listened more than we realized.
Sometimes employees only see one part of a decision. A manager might hear a suggestion, take it seriously, and still be unable to implement it because of policies, budgets, procedures, compliance requirements, or decisions made by people above them.
That’s one of the challenges of working in an organization.
We often judge decisions based on what we can see.
But there may be an entire story happening behind the scenes.
The easiest thing to do after something like this happens is to speculate.
People start connecting unrelated events.
Someone remembers something the manager said months ago.
Someone else remembers a disagreement.
Another person remembers that he seemed stressed.
Suddenly, everyone has a theory.
But a theory isn’t a fact.
The truth is that none of us truly knows what happened.
Only the people directly involved in the decision know the full story.
And maybe that’s how it should be.
Employees aren’t necessarily entitled to know the private circumstances behind someone’s termination. Just because we worked with someone doesn’t mean we’re entitled to every detail of their employment situation.
Still, that doesn’t make the sudden departure any less unsettling.
The situation reminded me how quickly things can change at work.
Someone can be sitting at their desk in the morning and be gone by the afternoon.
Someone can joke about losing their job for months, and everyone can laugh along, never imagining that it might actually happen.
Someone can appear to be doing fine while privately dealing with pressures that nobody else knows about.
It also reminded me that we don’t always know what our coworkers are going through.
A person might seem confident, funny, approachable, or completely in control while carrying a tremendous amount of stress.
We shouldn’t automatically assume we know someone’s entire story based on what we see at work.
Now our team has to move forward.
There will be questions about who takes over his responsibilities. There will probably be changes to our processes. We may have a new manager eventually, and that person may have a completely different management style.
Maybe the transition will go smoothly.
Maybe it won’t.
Only time will tell.
As for our former senior manager, I genuinely hope he’s doing okay.
Whatever happened, I don’t believe he was a terrible manager. He had flaws, as all of us do. He made decisions that not everyone agreed with. He probably made mistakes. He may have made decisions that management disagreed with.
But he was also someone who was approachable, someone who could joke with us, and someone I felt comfortable talking to when there were problems.
And sometimes that’s all we can really say about a person.
We don’t know what happened behind closed doors.
We don’t know whether he was terminated, resigned, or whether something else happened that we’re simply not aware of.
All we know is that one week he was our senior manager, and the next week he was gone.
Perhaps one day we’ll understand why.
Perhaps we never will.
Until then, all we can do is avoid making assumptions, respect the privacy of the people involved, and remember that there is often much more happening behind the scenes at work than employees ever get to see.
And maybe that’s the most unsettling lesson of all: sometimes the people we think we understand are dealing with circumstances we know absolutely nothing about.